The Challenge

The challenge was to provide a flexible web base insurance solution which would be deployed in the Azure cloud. The platform needed to provide all features and functions for Community underwriting toQuote, Underwrite, Bill and manage all policies that were being sold to their customers via Broker and Direct channels. In addition, the system needed to provide straight through processing and digitise the entire life cycle of the sales and administration process.

Community Underwriting appointed Appsure to implement their solution and to partner with them in developing and implementing the Appsure solution.

The solution


Appsure set about configuring and enhancing Appsure and its services to enable the selling of the Community Underwriting suite of products.

These products, sold through broker and direct channels include:

  • Association Liability Package

  • Business Insurance Package

  • General Liability

  • Motor Vehicle

  • Voluntary Workers Personal Accident

  • Industrial Special Risks

  • Event Cancellation Policy

  • Corporate Travel

  • Landcare NSW Scheme

The Appsure solution enables the full end to end process to be fully digitised with built in Underwriting, Rating, Automated letter generation, debit order, payment services and Claims.

The solution also provides a full report suite in Power BI which also generates written and paid bordereaux which are sent to the relevant insurance companies who hold the risk on a scheduled basis.The project included the migration of all historic business off Community Underwriting’s legacy system.

Client Testimonial

Community Underwriting was established to make a real difference to the way insurance is provided in the Not for Profit Sector. Having Appsure as a partner, has enabled us to grow our business quickly with the development of a flexible underwriting platform that reflects our needs and continues to grow with us. The platform manages the full lifecycle for New Business and Renewals, with built in rating and document generation across all our product lines. It has assisted us in the streamlining of our processes and has improved our responses to our insurance brokers.

Graeme Berwick

Executive Director

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