The Challenge

The challenge was to provide a flexible headless policy admin solution which would be deployed in the Azure cloud. The platform requires the integration of all Integrity’s systems, in order to scale and enable the rapid deployment of new products across different channels.

Integrity appointed Appsure to partner with them for the development and implementation of the Integrity life Platform.

The solution


Appsure set about configuring and enhancing Appsure and its services to enable the launch of the Integrity’s Retail, Five+, Term Life and Group products.

Retail products:

  • Income Insurance

  • Life

  • Critical Illness

  • TPD

  • Care Support

The Appsure platform is the book of record and manages the full life cycle of the insurance process, including Application, Underwriting, Amendments and Renewals. The platform also incorporates automated letter generation, debit order and payment services and claims, as well as offering the full integration to Integrity’s data platform to enable real time reporting.

Client Testimonial

Appsure has been a critical part of the Integrity Life Platform since the beginning of our journey to disrupt the Australian Life Insurance industry. The Integrity Life Platform is a customer focussed system for a modern Life Insurer, designed to provide an industry leading experience to the staff, intermediaries, partners and customers of Integrity. Appsure is the core system of record for the Integrity Life Platform and has met and exceeded every challenge that we have set it. The Appsure team have worked as true partners with the Integrity IT team and provided not only skills and knowledge of their platform but have been able to leverage their industry knowledge to help build a truly first-class solution for Integrity and our customers.

Andy Todd

General Manager, Information & Technology

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